Doorperson of the Month: Charles Clemson, Gold Coast City Club Apartments

It was the neighborhood feel and the strong community presence that drew Charles Clemson to his job as concierge and doorman at Gold Coast City Club, 860 N. Dewitt Place, in downtown Chicago—a role he has been perfecting since August 2017.

“The best part [about my job] is the family feel that the property possesses,” Clemson said. “I truly enjoy my job and look forward to providing superior service to the residents and guests of 860 N. Dewitt Place.”

Clemson, who has worked in the hospitality industry for more than 20 years, has a knack for serving others to the highest of standards and making sure they feel at ease—and most importantly, at home.

Even in stressful times, Clemson is well-known to resolve issues from the get-go in a calm and collected manner.

“My biggest responsibility here is providing attentive, efficient customer service to the residents and guests,” Clemson said, emphasizing that he enjoys the challenge of making sure everyone who enters the building has an overall positive experience.

“Working here has been awesome,” Clemson said. “I enjoy the task of making sure residents and guests are more than satisfi ed with their time spent here.”

Clemson, a Chicago native, resides on the South Shore, where he enjoys bowling, playing cards and relaxing with his family.

Clemson can be found in the lobby of Gold Coast City Club, playing great music while ensuring the building’s residents enjoy a safe and comfortable home.

To nominate your favorite doorperson, email [email protected] with their name and why they should be the doorperson of the month. Winners will receive a $25 gift card to Mariano’s.