Doorperson of the Month: Lawanda Brown, Park Hyatt Chicago

Located on the Magnificent Mile, directly across the street from Water Tower Place and just a short walk from Oak St. Beach, the Park Hyatt Chicago is among the most desirable locations in Chicago. And the site is made even better by Lawanda Brown greeting residents and visitors as they walk through the door.

With the popular 800 N. Michigan Ave. address housing eight businesses—including a hotel, shopping and dining—all under the same roof, residents seem to get the “I’m home” feeling when Brown offers her personal greetings to everyone going in and out. Her goal is to “make everyone smile.”

According to Brown, winter time is quieter than usual in terms of residency and responsibilities because a number of people leave for Florida during those months.

“It’s nice when it’s less busy, so you have even more time for people,” she said.

Her shift varies and sometimes includes overnight hours, which she doesn’t mind. As with most residences in the COVID-19 era, the role of doorperson comes with new responsibilities, including maintaining cleanliness and keeping track of the large volumes of deliveries.

Brown comes from a security guard background and has been helping residents with their luggage, groceries, packages and food deliveries at the condominium building for nearly six years. She was born and raised in Chicago and enjoys bowling with her family in her spare time.

Brown has served other residential locations throughout the area, and now appears to be perfectly content serving the residents at the Park Hyatt Chicago.

To nominate your favorite doorperson, email info@chicagostarmedia.com with their name and why they should be the doorperson of the month. Winners will receive a $25 gift card to Mariano’s.